FAQs Archive - PatchMD - Vitamin Patches and Supplements

Q: Healthy Tips for Better Sleep

Make sleep a priority Give yourself an 8-hour window for rest Regulate your system, go to bed and wake up at the same time Turn off screens/use night mode to avoid blue light Make bedroom electronics-free Reset your natural circadian rhythm: Go outside for 15 min in a.m. (blue lightwaves) and at dusk (red lightwaves) Use blackout shades to make the room dark, or wear a sleep mask Lower the temperature of the room you sleep in Avoid emotional texts, emails and conversations at nighttime Reduce ambient noise or use a white sound machine Get exercise daily to encourage nighttime drowsiness, sounder sleep Take a natural sleep supplement as needed

Q: Barriers to Better Sleep

Too much light in the room, not dark enough Artificial light sources inhibit the body’s natural production of melatonin in evening Blue light, EMF emitters (computer screens, phones, TV, games) “fool” your brain into thinking it’s daytime, keeping you awake Stresses of all kinds raise blood cortisol (keeps your body and mind from relaxing) Shift work, up late working, jet lag can all disrupt natural sleep patterns Lifestyle and diet: alcohol, caffeine, energy drinks, eating a large meal late at night, indigestion Low-carb diet (in evening, low-carb reduces serotonin, can prevent sleepiness)

Q: Benefits of Regular Sleep

Allows the body to repair and restore itself naturally Strengthens your immune system and supports defense against illness Keeps your nervous system functioning normally Maintains emotional balance, improves the ability to cope with stress Creates balance that improves mood, supports a joyful life

Q: Why is Sleep Vital to Good Health?

It’s easy to lose sleep. But good sleep is critical to your health. Sleep revitalizes your entire life, from the health of your body and brain to your social/emotional well-being and capacity for joy.

Q: How can I change my billing or shipping info?

This can be done once you log in to your account. To do so, find the “ MY ACCOUNT” tab, at the right, on the top main navigation bar. Then choose “ RETURNING CUSTOMER” Once the page loads you will find your billing and shipping address listed below where you can proceed with changes. Be sure to hit the UPDATE MY INFORMATION button before moving on.

Q: I forgot my password, what do I do?

Please use the RESET MY PASSWORD link to request a password reset that will be sent to your email. The link can be found on the bottom left of the page, once you enter the MY ACCOUNT area, navigated from the main menu bar at the top right. If you encounter further difficulties, please contact customer service for assistance: https://www.patchmd.com/crm.asp?action=contactus

Q: When does the money come out of my account?

For faster service, the payment processing is done immediately upon checking out so we can process your order as quickly as possible.

Q: How long does it take to get my order?

For domestic orders: Please allow 4-5 business days after order confirmation. You will receive an email with a tracking number once the package has been shipped. For international orders: Please allow a minimum of 2 weeks after order confirmation. Please note that tracking is not provided on international shipping.

Q: When will my order ship?

Orders ship 1 - 2 business days after the order confirmation is sent to your email.

Q: Can I replace my prescription medication with PatchMD?

We do not recommend taking our patches in place of your doctor's prescribed medication. Please consult your professional healthcare provider if you have questions regarding PatchMD.